Privacy Policy of the Bern Museum Quarter for Website Use, Version of [24.02.2025] 

In this Privacy Policy, we, Bern Museums Quarter, explain how we collect and otherwise process personal data in connection with visitors’ use of this website. This is not an exhaustive description; other privacy policies or general terms and conditions, conditions of participation and similar documents may govern specific matters in the context of using our website. Personal data is any information that relates to an identified or identifiable person.  
 
This Privacy Policy is designed to meet the requirements of the relevant federal and cantonal data protection provisions and the European General Data Protection Regulation (GDPR). Whether and to what extent these laws and regulations are applicable depends on the individual case.

1. Principle 
Your privacy is important to us and we will treat your information confidentially in accordance with applicable laws and in accordance with this Privacy Policy. In principle, you can use this website without having to provide personal data. If you provide personal information to the Bern Museum Quarter online (e.g. via the contact form), the personal data will only be collected for the purpose or order that was granted. Personal data provided by visitors to this website themselves will always be treated as strictly confidential. This data will not be sold or passed on to third parties. 

The Bern Museum Quarter may use non-personal information that makes visitors to this website unidentifiable for the purpose of improving its offering and website. This information includes, for example, the visitor’s internet browser and operating system, as well as the domain name of the website from which the visitor accessed the website of the Bern Museum Quarter via a web link. 

You have the right to assert your data protection rights at any time and to obtain information about personal data concerning you that has been stored, to rectify or supplement your personal data, to object to the processing of your personal data, or to request the erasure of your personal data. You can contact us at the following address: 
 
Museumsquartier Bern 
c/o Bernisches Historisches Museum
Helvetiaplatz 5
3005 Bern
E-Mail: info@mqb.ch 

2. Use of data prtection-relevant technologies 

Cookies: When certain pages are accessed, a “session cookie” is set. This is a small text file that is automatically deleted from your computer at the end of the browser session. This file is used exclusively to enable certain applications to be used. In most web browsers, you can change the settings so that your browser does not accept new cookies, or you can delete existing cookies. You can usually find out how this works for your browser via its help function. If you do not allow cookies, we cannot guarantee that all elements of the website will function properly.

Server-Log-files: As with any connection to a web server, the server of our web hosting provider logs and stores certain technical data. This data includes the IP address and operating system of your device, the data, the access time, the type of browser, and the browser request, including the origin of the request (referrer). This is necessary for technical reasons in order to make our website available to you. The web hosting provider takes technical and organizational measures to protect this data against unauthorized access and does not pass it on to third parties. Insofar as we process personal data, we do so based on our interest in providing you with the best possible user experience and ensuring the security and stability of our systems.

 
Web analytics services: This site uses the Matomo Analytics software (see https://matomo.org/) to analyze usage. Cookies may be used for this purpose. Your IP address is stored and processed in anonymized form. You can prevent this by configuring your browser accordingly.

Newsletter: If you have subscribed to our newsletter using your email address, we will store and use this address to send you our newsletter with information and advertising about us until you decide to unsubscribe. We use the newsletter service MailChimp, based in the USA, as our newsletter service. We would like to point out that the data collected and used via MailChimp is stored and processed on computers in the USA. By consenting to receive our newsletter, you hereby declare your consent. Your email address will not be passed on to third parties in any other way. You can unsubscribe from our newsletter at any time. Every email with our newsletter contains an unsubscribe link. You can also revoke your consent to the use of your email address at any time with effect for the future. To do so, please contact us via info@mqb.ch.

3. Additional services 
The online presence of the Bern Museums Quarter includes additional services from YouTube, Instagram, Facebook and LinkedIn. Some of these social media, video and streaming services are integrated into our website in order to display content or to link to our channels. Plug-ins of these services may be used on the website, which are recognizable by corresponding symbols. These elements are disabled by default. If you activate these elements by clicking on them, the operators of the respective platforms can record that you have visited our website and can use this information in accordance with their privacy policy. Your personal data will then be processed under the responsibility of this operator in accordance with its privacy policy. We will not receive any information about you. The purpose and scope of data collection and further processing of your data by the provider, as well as your rights and settings options to protect your privacy, can be found in the provider’s privacy policy: 

YouTube respektive Google LLC: https://policies.google.com/privacy?hl=de 
Instagram: https://help.instagram.com/519522125107875 
Facebook: https://www.facebook.com/privacy/policy  
LinkedIn: https://de.linkedin.com/legal/privacy-policy

4. Retention period for personal data 
In principle, we do not collect or store any personal data when you access our website, with the exception of the aforementioned session cookies and the circumstances listed below. 
In other cases, we process and store your personal data for as long as it is necessary to fulfill our contractual and statutory obligations or for as long as it is required for the purposes pursued by the processing, i.e. for the entire duration of the business relationship (from the initiation and execution of a contract right through to its termination), and beyond that, in accordance with the statutory obligations regarding retention and documentation. In the above cases, personal data may be retained for the period during which claims can be asserted against the Bern Museum Quarter, and insofar as we are otherwise legally obliged to do so, or legitimate business interests require it (e.g. for evidentiary and documentation purposes). Once your personal data is no longer deemed necessary for the above-mentioned purposes, it will be erased or anonymized to the extent possible.  

5. Data security 
We take appropriate technical and organizational security precautions to protect your personal data from unauthorized access and misuse, such as issuing directives, IT and network security solutions, or access controls and restrictions. 

6. Contact person 
If you have any questions about data protection, please contact: 
Museumsquartier Bern 
c/o Bernisches Historisches Museum
Helvetiaplatz 5
3005 Bern

E-Mail: info@mqb.ch 

The Bern Museum Quarter takes great care to ensure that the information published here is accurate, but cannot make any guarantees in this regard. The information is provided solely for personal use and for informational purposes. Accordingly, no warranty is given with regard to the correctness, accuracy, timeliness, reliability, and completeness of the website as a whole. In addition, the Bern Museum Quarter expressly reserves the right to change, supplement, delete, or temporarily refrain from publishing content in whole or in part at any time without providing prior notice. 
Liability claims against the Bern Museum Quarter for material or immaterial damage resulting from access to or use of this website and the information published, misuse of the connection, technical malfunctions, or other causes (e.g. transmission of harmful programs such as viruses, worms, and Trojans) are excluded to the extent permitted by law. 

The Bern Museum Quarter is not responsible for references and links to third-party websites. Access to and use of such websites is at your own risk. The Bern Museum Quarter expressly declares that it has no influence whatsoever on the design, content or offers of the linked sites. Information and services provided on linked websites are the sole responsibility of the respective third party. The Bern Museum Quarter accepts no responsibility whatsoever for such websites.